WHERE IS THE OWNER ?

Restaurants are hard work. The hours are long, the work is tiring, and it can be repetitive. But if the owner doesn’t care enough about the restaurant to show up, why should the staff?

No one is going to step up their game until their boss tells them to.

The only person who can inspire and lead is the leader.

Absentee owners are a recipe for failure, precisely because it is presence and leadership that can turn around a failing restaurant, not an owner in hiding.

Owners often disappear when the sales start to fall or the job starts to seem less fun. But of course, that is exactly the time when the owner is the most needed.

That said, the owner can’t be expected to be there 24/7 and needs a life outside of the restaurant … so work – life balance is essential.

Let me know your thoughts in the comments!